Privacy Policy – Hampstead Dental

At Hampstead Dental, your privacy is important to us. We respect your personal and health information and handle it carefully in line with Australian privacy laws.

1. Information We Collect We only collect the information we need to provide you with safe and effective dental care. This may include: * Your name, date of birth, address, phone, and email * Your medical and dental history, medications, and allergies * Medicare, health fund, or billing details * Information you provide through our website booking forms, contact forms, or advertising enquiry forms (e.g. Facebook/Instagram or Google Ads)

2. How We Collect Information We may collect information when you: * Fill out a form on our website or through an online advertisement * Contact us by phone, email, or in person * Book through a third-party system (e.g. HotDoc) * Are referred by another health provider (with your consent)

3. How We Use Your Information We use your information to: * Provide dental care and treatment * Manage bookings, records, and payments * Process insurance or Medicare claims * Communicate with you about your care, reminders, or follow-ups * Send occasional updates about our services (you can opt out at any time) We will never sell or trade your information.

4. Website & Online Ads Our website and online ads may use cookies, Google Analytics, and Meta (Facebook/Instagram) tracking tools. * This helps us improve your online experience and measure advertising. * The data is anonymous unless you submit your details through a form. * You can turn off cookies in your browser settings if you prefer.

5. Storage & Security We store your information securely and restrict access to authorised staff only. Records are kept for as long as required by law and securely destroyed when no longer needed.

6. Your Rights You can request access to your personal information or ask us to correct it if it’s wrong. Just contact us, and we’ll assist you.

7. Questions or Concerns If you have any questions about privacy, please contact us:

**Hampstead Dental**

📍 Suite 2 / 44 Hampstead Rd, Maidstone VIC 3012

📞 03 9318 5599

✉️ [info@hampsteaddental.com.au] (info@hampsteaddental.com.au)