Insurance and Payment Plans

Our dedicated reception staff can help you to understand payment plan options, or your insurance claim options. We want your visit with us to be as easy and convenient as possible for you. We’re always up-front with you about the costs involved with each visit, so there are never any surprises. Some common coverage options are:


We are partners will all the major health funds, including Medibank, PeopleCare, Teachers Health, Transport Health, GMF, HIF, nib, HBF, Latrobe Health, Frank Health Insurance, GMHBA, and all other health funds that participate in HICAPS, enabling you to claim your rebate on the spot to save you time and hassle.

We are preferred providers with HCF, Medibank Private (Members Choice), PeopleCare, Defence Health and Australian Unity which means lower prices and higher percentage rebates for you – as per the terms and conditions of your health insurance policy.

Open Pay – Simple Payment Plans

We have simple payment plan options for treatment plans up to $10 000 in value.
Simply download the OpenPay app, and enter the amount you want to put on the payment plan.
After a quick credit check, you will be able to say YES to treatment, and be smiling in no time.

More on OpenPay can be found  HERE.

Open Pay Plan
Open Pay easy payment plans

Children’s Dental Benefit Scheme (CDBS) – Medicare Kids Dental Scheme

If your child is 2-17 years old, in January each year you should receive a letter from Medicare letting you know your child is eligible for dental treatment totaling up to $1000 over 2 years. There are criteria set by Medicare,and administered by Centrelink, which tie in to family income, family tax benefit qualification, and having lodged your previous years tax return to name just a few.  We can assist with calling to check your childs availability for the benefits, and how much is remaining on their plan – even if you have been to another dentist before. It’s part of our service to assist with this for you.

We do bulk bill these visits to Medicare for you (up to the plan limit) which should save you from having to pay and claim back. Please note that there is a required 24 hours’ cancellation notice, and this will otherwise result in a charge of $50 per appointment, which Medicare will not cover.

We have five Dental Therapists on staff to look after your children’s dental health and participate with this program.Children Dental Benefits Program

VGDS / VEDS Dental Vouchers

For existing patients who have been issued a VEDS or VGDS voucher by a community health clinic, we will accept these vouchers. Some vouchers have a co-payment from the patient, others do not.

New patients with these vouchers will be directed to our sister clinic Smart Choice Dental who are accepting new patients with these vouchers.

Other Payment Options

If you don’t have coverage through the above-listed options, we also accept EFTPOS, Visa, MasterCard, Amex (with no credit card surcharges).

Feeling confused? Give us a call today.